Most helpful review

No customer service

Do not buy from these clowns you will not receive it. They are truthful with the customer I will be sending tons of reviews to social media about my experience they don't even have the courtesy of answering the phone or explaining

User's recommendation: Do not waste your money or time.

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ID
#3187619 Review #3187619 is a subjective opinion of poster.
Cons
  • No customer service
  • Lack of response to quiries about status of order
Loss
$161
Preferred solution
Deliver product or service ordered
New Reviewer

Wrong tracking number for my package

I purchased a coat from Amazon with luxury lane and the wrong tracking number was given please send the correct tracking information or refund me my money email address jam_bra43@***.com thank you jamila brailsford

User's recommendation: Don’t have one at this moment.

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ID
#2316435 Review #2316435 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Order #3938

I did not receive the order. I thought you had canceled it. The money has not been refunded.
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ID
#1729477 Review #1729477 is a subjective opinion of poster.
Pros
  • Nice coats
Cons
  • No customer service
  • Lack of response to quiries about status of order
  • Lack of response regarding full refund for returned items
Reason of review
Poor customer service
Loss
$306
Preferred solution
Full refund
New Reviewer

Not Good

I purchased a coat for 219.00, nice quality but doesn’t fit properly. I’ve been trying to get a hold of company but no response to my messages and phone number listed in Google does not work. Bad company, beware.
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ID
#1666003 Review #1666003 is a subjective opinion of poster.
Pros
  • Coat is good quality
Cons
  • Lack of response regarding full refund for returned items
  • No customer service
Reason of review
Poor customer service
Loss
$219
Preferred solution
Full refund
New Reviewer

Refund was short by $100.00

Returned merchandise before 30 days items were not used. All returned items were in original packaging, non-damaged, all original tags attached, new condition with no obvious signs of use. No explanation for why all money was not refunded. Sent e-mail no response. This was 3/25/2019. Would not recommend this company. Never had a problem with this sort of transaction with any company I have ever dealt with. Buyer beware!!
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