
Unclaimed
Luxury Lane Reviews
1.4K
CLAIMED LOSSES
15
TOTAL REVIEWS
2.1K
PAGE VIEWS
Luxury Lane Reviews
No customer service
Do not buy from these clowns you will not receive it. They are truthful with the customer I will be sending tons of reviews to social media about my experience they don't even have the courtesy of answering the phone or explaining
User's recommendation: Do not waste your money or time.
ID
Cons
- No customer service
- Lack of response to quiries about status of order
Loss
$161
Preferred solution
Deliver product or service ordered
New Reviewer
Wrong tracking number for my package
I purchased a coat from Amazon with luxury lane and the wrong tracking number was given please send the correct tracking information or refund me my money email address jam_bra43@***.com thank you jamila brailsford
User's recommendation: Don’t have one at this moment.
ID
Preferred solution
Deliver product or service ordered
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Verified Reviewer New ReviewerOrder #3938
I did not receive the order. I thought you had canceled it. The money has not been refunded.
ID
Pros
- Nice coats
Cons
- No customer service
- Lack of response to quiries about status of order
- Lack of response regarding full refund for returned items
Reason of review
Poor customer service
Loss
$306
Preferred solution
Full refund
New Reviewer
Not Good
I purchased a coat for 219.00, nice quality but doesn’t fit properly. I’ve been trying to get a hold of company but no response to my messages and phone number listed in Google does not work. Bad company, beware.
ID
Pros
- Coat is good quality
Cons
- Lack of response regarding full refund for returned items
- No customer service
Reason of review
Poor customer service
Loss
$219
Preferred solution
Full refund
New Reviewer
Refund was short by $100.00
Returned merchandise before 30 days items were not used. All returned items were in original packaging, non-damaged, all original tags attached, new condition with no obvious signs of use. No explanation for why all money was not refunded. Sent e-mail no response. This was 3/25/2019. Would not recommend this company. Never had a problem with this sort of transaction with any company I have ever dealt with. Buyer beware!!